FAQ

Yes. Every Lurve product is made with 100% natural, plant-based ingredients—free from parabens, sulfates, synthetic fragrances, and harmful chemicals.

Absolutely. Our formulations are gentle and carefully crafted with soothing botanicals suitable for most skin types, including sensitive skin. However, we always recommend doing a patch test before full use.

Yes! All our products are 100% vegan, and we never test on animals. Lurve stands firmly against animal cruelty.

No. Our essential oils are pure, therapeutic-grade oils with no additives or synthetic components.

Most products have a shelf life of 6–12 months after opening. We use natural preservatives and encourage customers to store items in a cool, dry place away from direct sunlight.

Yes, we ship worldwide! Shipping costs and delivery times vary depending on the destination.

Orders are typically processed within 1–3 business days. You will receive a tracking number once your order is shipped.

Once your order is shipped, you’ll receive a confirmation email with a tracking link. If you don’t receive it, feel free to contact us.

We accept all major credit/debit cards

Your satisfaction is our priority. If you’re not happy with your purchase, you can return unopened items within 14 days of delivery. Please contact us for return instructions.

We’re so sorry! Please contact us with your order number and a photo of the damaged product—we’ll make it right.

Yes! Our face oils are designed for daily use, morning and night, as part of your skincare routine.

Absolutely. Many of our customers mix oils or layer them depending on their skin’s needs. We recommend starting with one and gradually adding more based on your skin’s reaction.

Many of our products are safe during pregnancy, but always consult with your healthcare provider first, especially when using essential oils.