Natural Skincare FAQ
Are Lurve products 100% natural?
Yes. Every Lurve product is made with 100% natural, plant-based ingredients—free from parabens, sulfates, synthetic fragrances, and harmful chemicals.
Are your products safe for sensitive skin?
Absolutely. Our formulations are gentle and carefully crafted with soothing botanicals suitable for most skin types, including sensitive skin. However, we always recommend doing a patch test before full use.
Are your products vegan and cruelty-free?
Yes! All our products are 100% vegan, and we never test on animals. Lurve stands firmly against animal cruelty.
Do your essential oils contain additives or synthetic fragrances?
No. Our essential oils are pure, therapeutic-grade oils with no additives or synthetic components.
How long do your products last after opening?
Most products have a shelf life of 6–12 months after opening. We use natural preservatives and encourage customers to store items in a cool, dry place away from direct sunlight.
📦 Order & Shipping
Do you offer international shipping?
Yes, we ship worldwide! Shipping costs and delivery times vary depending on the destination.
How long does it take to process my order?
Orders are typically processed within 1–3 business days. You will receive a tracking number once your order is shipped.
How can I track my order?
Once your order is shipped, you’ll receive a confirmation email with a tracking link. If you don’t receive it, feel free to contact us.
💳 Payment & Returns
What payment methods do you accept?
We accept all major credit/debit cards.
Can I return a product if I'm not satisfied?
Your satisfaction is our priority. If you’re not happy with your purchase, you can return unopened items within 14 days of delivery. Please contact us for return instructions.
My item arrived damaged. What should I do?
We’re so sorry! Please contact us with your order number and a photo of the damaged product—we’ll make it right.
🧴 Using Lurve Products
Can I use your face oils daily?
Yes! Our face oils are designed for daily use, morning and night, as part of your skincare routine.
Can | mix different oils together?
Absolutely. Many of our customers mix oils or layer them depending on their skin’s needs. We recommend starting with one and gradually adding more based on your skin’s reaction.
Are your products suitable during pregnancy?
Many of our products are safe during pregnancy, but always consult with your healthcare provider first, especially when using essential oils.